By John Pring in Disability News Service.
A disabled crossbench peer has called on the government to start handing out “heavy fines” to the air travel industry when it fails to ensure that its services are accessible to disabled passengers.
Baroness [Jane] Campbell asked the government on Monday what action it was taking to encourage all UK airports to provide appropriate facilities for disabled people.
Another disabled peer described how she was left in tears after being dumped in a corner facing a concrete wall while airport staff tried to find her wheelchair.
Baroness Campbell (pictured) pointed to the Civil Aviation Authority’s (CAA) third annual report into the assistance provided at the UK’s biggest airports, which said that one in 10 of those surveyed had described the quality of assistance provided in 2017-18 as “very poor”.
Baroness Campbell said: “Examples include being left in a wheelchair, being left on an aeroplane, expensive wheelchairs being broken and, in my case, being left on an aeroplane for two hours because they refused to bring my chair to the plane door.
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