DWP Is Failing ‘Vulnerable’ Claimants Of Universal Credit, Says Watchdog



From Disabled Go News.


The Department for Work and Pensions (DWP) is failing to support “vulnerable” claimants and is unable to monitor how they are being treated under its new universal credit benefit system, according to an investigation by the public spending watchdog.

The report by the National Audit Office (NAO) raises a string of serious concerns about the way vulnerable claimants are being dealt with by DWP as it gradually rolls out universal credit across the country.

It follows years of revelations by Disability News Service (DNS) and others concerning links between DWP’s social security cuts and reforms and the deaths of disabled benefit claimants seen as vulnerable by the department.

There was widespread media coverage last Friday of NAO’s damning conclusions that universal credit – which is replacing six means-tested benefits for working-age households – may cost more than the system it is replacing and has not delivered value for money, with its rollout “considerably slower than was initially intended”.

So far, DWP has spent £1.9 billion on universal credit, while it is now six years behind schedule.


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