Hidden Disabilities – Heathrow’s Sunflower Lanyard

Air Travel

 

 

From Heathrow.com.

 

At Heathrow we understand all passengers are unique and we offer different levels of support tailored to your needs. For a hidden disability such as autism, dementia or anxiety, help is always at hand at the airport. If you would like to book assistance just let your airline know 48 hours in advance and our specially-trained staff will take care of you.

 

Wearing a sunflower lanyard at Heathrow enables our colleagues to recognise that you have a hidden disability without you needing to declare it. This allows you to travel independently through the airport whilst knowing that if you need any additional support during your journey, any of our colleagues will be able to support. If you do find you are feeling any discomfort during your journey or would prefer extra assistance, head to one of our Assistance desks where one of our colleagues will be happy to help.

 

To read the rest of this story, click on the link below:

 

Link to Heathrow’s Lanyard story

Leave a Reply

The York ME Community © 2015
Powered by Live Score & Live Score App