More Than Half Of Disabled Passengers Still Find Air Travel Difficult, Says Regulator

 

Air Travel

 

By John Pring in Disability News Service.

 

More than half of passengers who describe themselves as having an impairment that limits their day-today activity find travelling by air difficult, according to a regulator’s annual report on access at the UK’s major airports.

The Civil Aviation Authority’s (CAA) annual report on disability access contains mixed findings on provision for disabled travellers at the UK’s largest 31 airports.

Although no airports were rated as “poor” in the regulator’s fourth annual report – the first time this has happened – the number of those rated as “very good” on access fell from 16 last year to 14 in 2018-19.

Of the 31 airports assessed by CAA, 16 were categorized as “good”, an increase of six on 2017-18, and only one was said to need improvement.

During 2018-19, there were 3.7 million requests for assistance at UK airports, a rise of over 80 per cent since 2010.

But CAA’s latest aviation consumer survey found nearly a quarter of respondents who requested assistance said they did so because the airport environment was becoming more difficult to get around.

 

 

 

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