York’s best and worst performing GP surgeries – as voted for by patients – have been revealed.
The results of the annual NHS GP Patient Survey have been published. It asks patients for their views on issues like
- how easy it is to make an appointment
- how helpful receptionists are at their medical practice
- and how easy it is to use the surgery website
And Unity Health – which has practices in Kimberlow Hill and Wenlock Terrace – was rated the worst for overall experience by residents.
Sixty per cent of patients rated the practice as good.
This is a significant drop from the 2018 results, when 80 per cent rated their overall experience as good and the practice was still the worst ranked in York.
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