Tesco Introduces ‘Relaxed’ Checkout To Help People With Dementia



By Katie Grant in iNews.


Tesco has introduced a “relaxed” checkout scheme at one of its Scottish stores to give customers who need extra time at the till a chance to shop at their own pace. The supermarket launched the initiative at its branch in the town of Forres, Moray, this month.

The pilot scheme was developed with older people, particularly those living with dementia, in mind and is supported by Alzheimer Scotland. Kerry Speed, an “ambassador” for Tesco in the area, came up with the idea of a relaxed checkout in a bid to help people living with dementia after she realised many people who live with the condition feel stressed and under pressure when they reach the checkout. However, anybody who would like to take things at a slower pace in the store is welcome to use the checkout.

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