Why The High Street Still Isn’t Doing Enough For Customers With Disabilities



By David Styles in The Guardian.


In December, on International Day of Persons with Disabilities, the Department for Work and Pensions (DWP) announced that the government was recruiting six “disability champions” to help “tackle the issues disabled people face as consumers”.

One of these positions was reserved for a fashion disability champion who would, the DWP claimed, “open industry doors”. Five new champions were appointed on schedule; in the fields of brand and design; countryside and heritage; products and spaces; technology; and web accessibility. The champion for the fashion industry was absent.

The DWP explained that during a seven-week recruitment process the vacancy was advertised in the fashion trade press, directly to fashion brands and on social media. No applications were received, and the department is now reviewing its recruitment procedure. Yet for many of those with disabilities, this initial outcome will be disappointing.Disabled Consumers


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