Sara Jane Harvey, who blogs as Agony Autie, posted a startling and disturbing video on Thursday of her being thrown off a Northern train because she was using a mobility scooter.
Sara, who underwent surgery two weeks ago and has a heart condition, Ehlers Danlos Syndrome and autism, was told by the train guard to get off the train as mobility scooters are “not allowed” on Northern trains.
The incident occurred while Sara was travelling to a wedding. The Chester to Manchester leg of her journey went well, with helpful staff and ramps available – but upon transferring to their connecting train from Manchester Oxford Road Station to Bolton, the train guard refused to leave the station with her in the train.
The guard informed her that no “motorised scooters” were allowed on the train, and refused to leave until Sara was off the train. Despite Sara booking assistance at every stage of her journey, the guard would not allow her to remain on the train.
She notes that platform staff at Manchester Oxford Road Station and other passengers on the train tried to argue with the guard and let her stay on, but the guard said: “They’re not allowed on Northern trains at all. That’s it. I won’t take them.”
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