Easy Way To Avoid DWP’s 45p-A-Minute Universal Credit Hotline Accused Of Being A ‘Well-Kept Secret’

old-telephone[1]

 

By Dan Bloom in The Mirror.

 

Iain Duncan Smith has been accused of insulting the poor by making a way round his 45p-a-minute benefits hotline a “well-kept secret”.

The Work and Pensions Secretary faced outrage when the Mirror revealed Universal Credit claimants were paying premium fees to access an 0345 hotline.

With average calls lasting seven and a half minutes, callers from mobiles face paying £3.40 each – or 90p from landlines.

The Department for Work and Pensions (DWP) told us hard-up families could avoid the charges by asking operators to call them back.

 

To read the rest of this story, click on the link below:

 

Link to Benefits Phone calls story

Leave a Reply

The York ME Community © 2015
Powered by Live Score & Live Score App